Client Service Officer - Remote Work

Job Description:

Bristol-Myers Squibb is seeking a passionate and reliable Client Service Officer to join our team on a part-time basis. This role will be based in Geneva, Kanton Genf, but offers the flexibility of remote work. As an Entry Level position, we welcome candidates with 0 years of experience who are eager to learn and grow in the pharmaceutical industry.

Responsibilities: - Provide exceptional customer service to clients, ensuring their needs are met in a timely and professional manner - Manage client inquiries, requests, and complaints through various communication channels - Collaborate with internal teams to resolve client issues and improve overall service delivery - Assist in compiling and analyzing client feedback to identify areas for improvement - Develop and maintain strong relationships with clients to ensure customer satisfaction and retention - Utilize planning and people management skills to effectively prioritize tasks and meet deadlines - Uphold high standards of excellence in all client interactions and communication - Adhere to company policies and procedures while striving for continuous improvement in client service

Requirements: - Passionate about delivering exceptional customer service and building relationships - Reliable and accountable for meeting job responsibilities and deadlines - Strong planning skills to effectively manage tasks and prioritize workload - Ability to handle client inquiries and complaints with professionalism and empathy - Excellent people management skills to collaborate with internal teams and clients - Proficient in Microsoft Office Suite and CRM systems - Excellent written and verbal communication skills - Bachelor's degree in Business Administration or related field is preferred

Benefits: - Remote work flexibility - Dental insurance - Company equipment provided for remote work

Equal Opportunity Statement: Bristol-Myers Squibb is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Deadline to apply: June 29, 2024

Join our team at Bristol-Myers Squibb and be part of a dynamic work environment where excellence is the standard and client service is at the forefront of everything we do. Apply now and start your rewarding career in the pharmaceutical industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.