Client Service Representative - Remote Work

Job Description:

We are looking for a dedicated Client Service Representative to join our team at SIG Combibloc Group AG. This position offers the opportunity to work remotely from Zurich, Kanton Zurich, CH on a part-time basis. The ideal candidate will have at least 4 years of experience in a similar role and possess a strong sense of independence and resilience.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Develop and maintain strong relationships with clients to ensure a high level of customer satisfaction - Collaborate with internal teams to address client needs and escalate issues as needed - Assist in the development and implementation of strategic plans to drive client satisfaction and retention - Coordinate and manage client projects to ensure successful and timely completion - Provide regular updates on client accounts and performance metrics to management - Stay informed on industry trends and best practices to provide proactive solutions to clients

Requirements: - 4+ years of experience in a client service role - Strong communication and interpersonal skills - Strategic planning and project management skills - Ability to work independently and make sound decisions - Resilience to handle challenging situations with professionalism - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Visa sponsorship for eligible candidates - Company-provided equipment for remote work - Free food and beverage offerings

Working Environment: At SIG Combibloc Group AG, we thrive in a culture that embraces change and responds resiliently to challenges. Our team is diverse, inclusive, and dedicated to delivering exceptional service to our clients.

Equal Opportunity Statement: SIG Combibloc Group AG is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected characteristic. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 1, 2024

Join our team and make a difference in the lives of our clients at SIG Combibloc Group AG!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.