Client Support Assistant - Remote Work

Job Description:

We are seeking a Client Support Assistant to join our team at Bank of America Corp. in a remote work position based in Lausanne, Vaud, CH. As a Client Support Assistant, you will be responsible for providing excellent customer service to our clients by assisting them with their inquiries and resolving any issues they may have. This is a part-time, entry-level position that does not require any previous experience.

Responsibilities: - Communicate effectively with clients via phone, email, and chat to address their needs and concerns - Provide information to clients about our products and services - Assist clients with account management and troubleshooting technical issues - Liaise with internal teams to ensure timely resolution of client inquiries - Maintain accurate records of client interactions and transactions

Requirements: - Reliable and hardworking individual with a strong attention to detail - Excellent communication and interpersonal skills - Critical thinking abilities to assess and solve client problems effectively - Negotiation skills to handle difficult situations with clients - Ability to work independently in a remote environment - Proficient in using technology and software for communication and data management

Benefits: - Medical coverage for health and wellness needs - Relocation allowance for eligible candidates - Company-provided equipment for remote work

Working Environment: At Bank of America Corp., we foster a working environment that transcends borders, promoting collaboration on a global scale. Our team is dedicated to providing the best possible service to our clients while supporting each other's growth and development.

Equal Opportunity Statement: Bank of America Corp. is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability status. All qualified candidates are encouraged to apply.

Deadline to apply: July 4, 2024

If you meet the requirements and are interested in joining our team as a Client Support Assistant, we encourage you to submit your application before the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team at Bank of America Corp.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.