Client Support Manager - Remote Work

Job Description:

Trinity Industries is currently seeking a dynamic and experienced Client Support Manager to join our team in a remote work capacity. This part-time position is ideal for a candidate with at least 6 years of experience and a mid-to-senior level of seniority. The ideal candidate for this role will be confident, energetic, and possess strong planning and creativity skills.

Responsibilities: - Manage client relationships and serve as the primary point of contact for customer inquiries and issues - Work closely with sales and marketing teams to ensure a seamless customer experience - Develop and implement client support strategies to enhance customer satisfaction and retention - Analyze data and trends to identify opportunities for improvement and innovation - Collaborate with cross-functional teams to drive strategic initiatives and achieve business objectives - Provide regular updates and reports to management on client support activities and performance

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 6 years of experience in a client support or customer service role - Strong communication and interpersonal skills - Proven ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and CRM software - Experience working in a remote setting is preferred

Benefits: - Employee discounts on Trinity Industries products - Paid sick leave - Disability insurance coverage

Working Environment: As a Client Support Manager at Trinity Industries, you will have the opportunity to leverage data to inform decisions and drive strategic initiatives. Our collaborative and innovative work environment allows for growth and development opportunities.

Deadline to Apply: Interested candidates are encouraged to apply by July 3, 2024.

Equal Opportunity Statement: Trinity Industries is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.