Customer Service Officer - Remote Work

Job Description:

Logitech International SA is currently seeking a part-time Customer Service Officer to work remotely from Basel, Kanton Basel Landschaft, CH. This entry-level position requires at least 1 year of experience in customer service. The ideal candidate will be independent and confident, with strong planning and research skills.

Responsibilities:

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide support and assistance to customers with product information, troubleshooting, and general inquiries - Process orders, returns, and exchanges according to company policies - Keep accurate records of customer interactions and transactions - Collaborate with other team members to ensure high levels of customer satisfaction - Stay up-to-date on product knowledge and company policies - Assist with special projects and tasks as needed

Requirements:

- 1 year of experience in customer service - Independent and confident personality traits - Strong planning and research skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and CRM software - Strong problem-solving abilities - High school diploma or equivalent

Benefits:

- Relocation allowance - Paid sick leave - Training & professional development opportunities - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement:

Logitech International SA is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Deadline to apply: 2024-05-04

Join our team and be part of a dynamic and inclusive work environment where your contributions are valued and opportunities for growth are abundant. Apply now to start your career as a Customer Service Officer with Logitech International SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.