Customer Service Officer - Remote Work

Job Description:

Mondelez International is seeking a highly motivated and dynamic individual to join our team as a Customer Service Officer working remotely in Basel, Kanton Basel Landschaft, CH. This is a part-time entry-level position, perfect for individuals looking to gain valuable experience in customer service.

Responsibilities: - Handle customer inquiries and provide exceptional service via phone, email, and chat - Resolve customer issues in a timely and professional manner - Process orders and update customer information in the system - Collaborate with other team members to ensure a seamless customer experience - Provide feedback to the team on ways to improve customer satisfaction - Work independently and adapt quickly to changing situations

Requirements: - Strong communication skills and a customer-oriented approach - Ability to work well in a team and independently - Adaptability and resilience in a fast-paced environment - Excellent time-management and organizational skills - Experience in people management is a plus - Vision insurance is provided as part of the benefits - Remote work flexibility with paid sick leave - No prior experience is required

Equal Opportunity Statement: Mondelez International is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We celebrate diversity and do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability.

If you meet the requirements for this position and are looking for a rewarding opportunity to kickstart your career in customer service, apply now before the deadline on July 4, 2024. Join our team at Mondelez International and be a part of our mission to delight our customers with exceptional service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.