Customer Support Specialist - Remote Work

Job Description:

Jarden is seeking a part-time Customer Support Specialist to join our team in a remote work capacity. As an Associate Level professional with at least 2 years of experience, you will be responsible for providing top-notch customer service to our clients.

Responsibilities: - Handle inbound customer inquiries via phone, email, and chat - Provide accurate and timely responses to customer questions and issues - Assist customers with product information, troubleshooting, and order processing - Maintain a high level of customer satisfaction by resolving customer complaints effectively and efficiently - Collaborate with internal teams to ensure resolution of customer issues - Maintain accurate records of customer interactions and transactions - Continuously improve processes and procedures to enhance the customer experience

Requirements: - Reliable and energetic personality - Strong decision-making skills - Attention to detail and problem-solving abilities - Excellent communication and interpersonal skills - Ability to work independently and in a team environment - Proficiency in Microsoft Office and CRM software - Experience in a customer service role preferred

Benefits: - Employee discounts on company products - Relocation allowance for eligible candidates - Life insurance coverage

Working Environment: At Jarden, we encourage calculated risk-taking to drive innovation and progress. Our team values creativity and collaboration, and we offer opportunities for growth and development within the company.

Deadline to Apply: May 15, 2024

Equal Opportunity Statement: Jarden is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.