Account Support Associate

Job Description:

Fidelity National Information Services is seeking a dedicated and resilient Account Support Associate to join our team in Bern, Kanton Bern, CH. As an Associate Level role, the Account Support Associate will be responsible for providing exceptional support to our clients, ensuring their needs are met in a timely and efficient manner. This is a part-time position requiring a minimum of 3 years of relevant experience.

Responsibilities: - Serve as the main point of contact for assigned client accounts, building strong relationships and effectively managing communication - Assist clients with account inquiries, issue resolution, and product recommendations - Coordinate with internal teams to ensure client requests are fulfilled in a timely manner - Identify opportunities to upsell products or services to existing clients - Prepare reports and analysis on client account performance - Provide strategic planning and support to help clients achieve their business goals

Requirements: - Bachelor's degree in Business Administration, Finance, or related field - 3+ years of experience in account management or customer support - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Strategic planning skills to help drive client success - Ability to work independently and adapt to change quickly

Personality traits: dedicated, resilient Soft skills: strategic planning, time management

Benefits: - Disability insurance - Remote work flexibility - Free food

Working environment: Our company offers a flexible environment that adapts to change with speed and efficiency. We value collaboration, innovation, and diversity in our team.

Equal Opportunity Statement: Fidelity National Information Services is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. All qualified applicants will receive consideration for employment. Applications from individuals with disabilities are welcomed.

Deadline to apply: 2024-05-16

If you meet the requirements and are looking to join a dynamic team in a fast-paced environment, we encourage you to apply for the Account Support Associate position with Fidelity National Information Services today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.