Remote Account Support Associate

Job Description:

We are looking for a Remote Account Support Associate to join our team at Spectra Energy in Lausanne, Vaud, CH. This is a part-time position at the entry level, perfect for someone who is eager to start their career in the energy industry. As a Remote Account Support Associate, you will be responsible for providing remote support to our clients and assisting them with their account-related inquiries.

Responsibilities:

- Provide top-notch customer service via phone and email to support our clients with their account inquiries - Assist with account management tasks, such as updating client information and processing account changes - Collaborate with the sales team to ensure a seamless experience for our clients - Use your resourcefulness and creativity to find solutions to customer issues and concerns - Work with the team to identify opportunities for process improvement and efficiency

Requirements:

- 0 years of experience required, making this the perfect opportunity for recent graduates or those looking to start a career in account support - Passionate about providing exceptional customer service and ensuring client satisfaction - Strong persuasion skills to effectively communicate with clients and address their needs - Creative problem-solving abilities to find unique solutions to customer inquiries - Ability to work independently and be proactive in finding ways to improve processes

Benefits:

- Gym membership to promote a healthy work-life balance - Life insurance for financial security - Profit sharing to incentivize your hard work

Working Environment:

At Spectra Energy, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where all employees are valued and encouraged to contribute their ideas.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: Spectra Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.