Account Support Manager

Job Description:

Barnes & Noble is seeking a dedicated and experienced Account Support Manager to join our team in Geneva, Kanton Genf, CH. This part-time position is ideal for someone with 7 years of experience and a mid-to-senior level of seniority. The Account Support Manager will be responsible for managing a portfolio of key accounts, providing exceptional customer support, and driving revenue growth for the company.

Responsibilities: - Develop and maintain strong relationships with key accounts - Serve as the main point of contact for clients, addressing any inquiries or issues in a timely and professional manner - Analyze account performance data and provide insights to drive sales and profitability - Collaborate with sales and marketing teams to identify opportunities for account growth - Create and present reports on account activity, performance, and future opportunities - Coordinate with internal departments to ensure seamless delivery of products and services to clients - Stay informed about industry trends and competitor activities to inform account strategies - Meet and exceed sales targets and KPIs set by management - Provide feedback to management on ways to improve processes and customer experience - Travel to client sites as needed to build relationships and showcase new products or services

Requirements: - 7 years of experience in account management or a related field - Proven track record of exceeding sales targets and KPIs - Strong communication and interpersonal skills - Ability to think strategically and develop long-term account plans - Excellent problem-solving skills and attention to detail - Proficiency in CRM software and Microsoft Office Suite - Bachelor's degree in business, marketing, or a related field preferred - Hardworking and adaptable personality traits - Strong planning and people management soft skills

Benefits: - Company-provided equipment - Retirement plan - Visa sponsorship

Working Environment: At Barnes & Noble, we prioritize understanding and empathy in all interactions. Our team is dedicated to providing exceptional customer support and fostering a positive work environment for all employees.

Deadline to Apply: 2024-05-06

Equal Opportunity Statement: Barnes & Noble is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.