Account Support Manager

Job Description:

We are seeking a dedicated and experienced Account Support Manager to join our team at Sonic Automotive in Lausanne, Vaud, Switzerland. As an Account Support Manager, you will be responsible for providing high-level support to our key accounts and ensuring their satisfaction with our products and services. This is a part-time position at the Associate Level, requiring a minimum of 5 years of experience in a similar role.

Responsibilities: - Build and maintain strong relationships with our key accounts, serving as their main point of contact for any inquiries or issues. - Collaborate with the sales team to develop strategies for account growth and retention. - Provide product demonstrations and training sessions to key account representatives. - Analyze account performance and provide regular reports to management. - Coordinate with internal departments to ensure timely and accurate delivery of products and services to key accounts. - Identify opportunities for upselling and cross-selling additional products and services to key accounts.

Requirements: - Bachelor's degree in Business Administration or a related field. - Proven experience in a customer-facing role, preferably in account management or customer support. - Strong project management and decision-making skills. - Ability to work independently and adapt to changing priorities. - Excellent communication and interpersonal skills.

Personality Traits: - Independent - Adaptable

Soft Skills: - Project management - Decision-making

Benefits: - Travel & spending expenses - Profit sharing - Employee discounts

Working Environment: At Sonic Automotive, we prioritize employee well-being through health and wellness initiatives. We believe in creating a positive and supportive work environment where every team member can thrive and grow.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Sonic Automotive is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.