Account Support Manager

Job Description: We are seeking a dedicated and detail-oriented Account Support Manager to join our team at Philip Morris International in Geneva, Switzerland. This part-time position at the Associate Level requires a minimum of 5 years of experience in account support or a related field. The ideal candidate will possess strong interpersonal skills, be hardworking, and resilient in a fast-paced environment.

Responsibilities: - Provide account support to key clients, ensuring their needs are met in a timely and professional manner - Collaborate with sales and marketing teams to develop and implement strategies to increase client satisfaction and retention - Monitor account performance and provide regular reports to management on key metrics - Serve as the main point of contact for clients, addressing any inquiries or issues that may arise - Coordinate with internal departments to ensure seamless communication and workflow between teams - Conduct regular meetings with clients to review their account status and identify opportunities for growth - Assist in the development of client presentations and proposals as needed - Stay up-to-date on industry trends and best practices to provide superior service to clients

Requirements: - Bachelor's degree in Business, Marketing, or a related field - Minimum of 5 years of experience in account support or a similar role - Strong communication and negotiation skills - Ability to work well under pressure and meet tight deadlines - Excellent organizational and time management skills - Team player with a cooperative and collaborative attitude - Proficiency in Microsoft Office suite - Fluency in English and French

Benefits: - Company transportation provided - Retirement plan options available - Free accommodation for business travel - Merit-based recognition and rewards - Opportunities for professional development and growth

Equal Opportunity Statement: Philip Morris International is an equal opportunity employer and we are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.