Account Support Manager

Job Description:

Ashland is seeking a motivated and resourceful Account Support Manager to join our team in Basel, Switzerland. As a mid-to-senior level professional with at least 6 years of experience in account management, you will be responsible for providing top-notch support to our clients and ensuring their satisfaction with our products and services.

Responsibilities: - Establish and maintain strong relationships with key accounts - Act as the main point of contact for client inquiries and issues - Collaborate with sales and marketing teams to develop strategies for client retention and growth - Monitor account performance and identify areas for improvement - Prepare and deliver presentations to clients on product updates and new offerings - Provide training and support to clients on how to use our products effectively - Work closely with cross-functional teams to ensure client needs are met - Keep abreast of industry trends and competitor activities to provide strategic insights to clients

Requirements: - Bachelor's degree in Business, Marketing, or related field - 6+ years of experience in account management or related field - Proven track record of successfully managing key accounts and driving revenue growth - Strong leadership and communication skills - Excellent presentation abilities - Ability to work independently and as part of a team - Proficiency in MS Office and CRM software - Fluent in English and German - Must be located in Basel or willing to relocate

Benefits: - Company transportation - Remote work flexibility - Company equipment

Working Environment: At Ashland, we believe in injecting a sense of joy and vibrancy into the work environment. We foster a culture of collaboration, innovation, and continuous learning to ensure our employees thrive and succeed.

Equal Opportunity Statement: Ashland is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Deadline to apply: June 29, 2024

If you meet the requirements and are excited about the opportunity to join our dynamic team as an Account Support Manager, we encourage you to apply before the deadline. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.