Account Support Manager

Job Description:

We are looking for a dynamic and experienced Account Support Manager to join our team at DuPont in Zurich, Switzerland. As a part-time Account Support Manager, you will be responsible for managing key customer accounts, providing exceptional support and service, and driving business growth.

Responsibilities: - Manage and develop relationships with key accounts to ensure customer satisfaction and retention - Act as the main point of contact for customer inquiries, issues, and requests - Collaborate with sales teams to identify opportunities for upselling and cross-selling products and services - Develop and implement account management strategies to achieve revenue targets - Provide regular updates and reports on account performance to senior management - Coordinate with internal teams to ensure timely delivery of products and services - Resolve any customer complaints or escalations in a timely and professional manner - Stay up-to-date on industry trends and competitive landscape to provide strategic insights to customers

Requirements: - Minimum 8 years of experience in account management or customer support - Proven track record of managing key accounts and driving business growth - Energetic and driven personality with a passion for customer service - Strong people management and planning skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Fluency in English and German is required

Benefits: - Visa sponsorship for eligible candidates - Paid sick leave and vacation days - Travel and spending expenses covered - Opportunity to work in a diverse and inclusive environment that promotes equality and fairness for all employees

Equal Opportunity Statement: DuPont is an equal opportunity employer and a diverse organization that values and promotes diversity in the workplace. We welcome and encourage applications from candidates of all backgrounds, including minorities and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 5, 2024

If you meet the requirements and are interested in this exciting opportunity, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.