Account Support Manager - Work from home

Job Description: American Family Insurance Group is currently seeking a talented and experienced Account Support Manager to join our team. This is a part-time remote position, allowing you to work from the comfort of your own home. As a Mid-to-Senior Level professional with at least 7 years of experience in the insurance industry, you will play a critical role in supporting our clients and ensuring their satisfaction.

Responsibilities: - Provide exceptional support to clients, building strong relationships and addressing any concerns or inquiries in a timely and professional manner - Act as a trusted advisor to clients, offering expert guidance on insurance products and services - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Develop and implement strategies to increase client retention and drive revenue growth - Monitor client accounts and identify opportunities for upselling or cross-selling additional products - Conduct regular reviews of client portfolios to ensure their insurance needs are fully met

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven track record of success in account management or customer service roles within the insurance industry - Excellent communication and interpersonal skills - Strong analytical and problem-solving abilities - Ability to work independently and manage multiple tasks simultaneously - Reliable and resilient with a strong attention to detail - Persuasion and creativity skills to effectively engage with clients and drive business results

Benefits: - Profit sharing - Life insurance - Paid overtime

Working Environment: At American Family Insurance Group, we provide a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. As an Account Support Manager, you will have the opportunity to collaborate with a talented team of professionals and make a meaningful impact on our clients' lives.

Deadline to Apply: May 16, 2024

Equal Opportunity Statement: American Family Insurance Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.