Account Support Officer

Job Description:

INTL FCStone is seeking a motivated and reliable Account Support Officer to join our team in Basel, CH. This entry-level position will provide essential support to our account management team and assist in maintaining relationships with clients.

Responsibilities: - Assist with account management tasks including processing client requests, updating account information, and resolving any issues that may arise. - Communicate with clients via phone and email to provide information on services, answer inquiries, and address any concerns. - Collaborate with the sales team to ensure a seamless transition of new clients into the system. - Use decision-making skills to provide solutions to client problems and escalate issues as needed. - Maintain accurate records of client interactions and transactions. - Assist with the preparation of reports and analysis for management.

Requirements: - 1 year of experience in a similar role preferred. - Strong communication skills and the ability to interact effectively with clients and colleagues. - Excellent decision-making skills and the ability to think critically. - Motivated and reliable with a strong work ethic. - Ability to work in a fast-paced environment and multitask effectively. - Proficiency in MS Office applications. - Bachelor’s degree in business, finance, or a related field preferred.

Benefits: - Retirement plan - Company transportation - Travel & spending expenses

Working Environment: At INTL FCStone, we encourage a spirit of exploration and taking calculated risks for growth. Our team works together to achieve common goals and support each other in our professional development.

Deadline to Apply: 2024-05-29

Equal Opportunity Statement: INTL FCStone is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.