Account Support Specialist - Work from home

Job description:

Expedia is seeking a highly motivated and detail-oriented Account Support Specialist to join our team. This is a part-time, work from home position located in Bern, Kanton Bern, CH, and is ideal for an individual with at least 1 year of experience in a similar role. The ideal candidate will possess resilience and confidence, as well as strong negotiation and leadership skills.

Responsibilities: - Provide exceptional customer support to clients via phone, email, and chat - Manage client accounts to ensure satisfaction and retention - Work closely with sales teams to identify opportunities for growth within existing accounts - Perform regular check-ins with clients to assess needs and address any issues - Collaborate with internal departments to resolve client inquiries and concerns - Prepare reports and presentations for client meetings - Stay up-to-date on industry trends and competitor activities

Requirements: - Bachelor's degree in Business, Marketing, or related field preferred - 1+ years of experience in account management or customer support - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office suite and CRM software - Resilient and confident demeanor - Excellent negotiation and leadership skills

Benefits: - Free accommodation - Paid Time Off (PTO) - Training & professional development opportunities

Working environment: At Expedia, we value a flexible working environment that adapts to change with speed and efficiency. Our team is supportive and collaborative, allowing for growth and development in your career.

Deadline to apply: Please submit your application by May 16, 2024.

Equal Opportunity Statement: Expedia is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.