Account Support Specialist - Work from home

Job Description:

CenturyLink is seeking a highly motivated and detail-oriented Account Support Specialist to join our team on a part-time basis. This position offers the opportunity to work remotely from home in Bern, Kanton Bern, CH. As an Associate Level professional with at least 4 years of experience in a related field, you will be responsible for providing exceptional support to our key accounts.

Responsibilities: - Serve as the main point of contact for assigned key accounts, ensuring their needs are met in a timely and efficient manner - Review and analyze customer account data to identify trends and opportunities for improvement - Collaborate with internal teams to address customer concerns and resolve issues effectively - Develop and maintain relationships with key stakeholders to enhance customer satisfaction and retention - Provide product and service recommendations based on customer needs and preferences - Assist with account maintenance tasks such as billing inquiries and account updates - Prepare reports and presentations for key account meetings and reviews

Requirements: - Bachelor's degree in business administration, marketing, or a related field - 4+ years of experience in account management or customer support role - Strong communication and interpersonal skills - Confident and resourceful attitude with the ability to work independently - Creative thinking and adaptability to changing priorities - Proficiency in Microsoft Office suite and CRM software - Ability to prioritize tasks and manage time efficiently

Benefits: - Retirement plan - Travel and spending expenses - Remote work flexibility - Performance-based rewards and recognition

Equal Opportunity Statement: CenturyLink is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from candidates of all backgrounds and experiences.

Deadline to apply: 2024-06-26

If you meet the qualifications and are excited about the opportunity to work as an Account Support Specialist with CenturyLink, we encourage you to apply before the deadline. Join us in delivering exceptional service to our key accounts and contributing to our success as a leading telecommunications company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.