Account Support Specialist - Work from home

Job Description:

We are seeking a motivated and hardworking Account Support Specialist to join our team at American Family Insurance Group. This is a part-time, entry-level position that can be done from the comfort of your own home. As an Account Support Specialist, you will be responsible for providing support to our team of account managers and assisting with various administrative tasks.

Responsibilities: - Communicate with clients via phone and email to provide assistance and answer any questions they may have - Assist account managers with preparing and processing insurance policies and claims - Maintain accurate and up-to-date records of client information in our database - Help coordinate meetings and appointments for the account management team - Collaborate with team members to ensure smooth and efficient operations - Assist with special projects and other duties as assigned

Requirements: - Strong organizational skills and attention to detail - Excellent communication and customer service skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - High school diploma or equivalent - Previous experience in a customer service or administrative role is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Must be energetic, cooperative, and have strong project management skills

Benefits: - Disability insurance - Retirement plan - Free accommodation for the duration of employment

Working Environment: At American Family Insurance Group, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and believe that a positive, supportive work environment leads to success for all team members.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: American Family Insurance Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.