Remote Call Center Associate

Job Description:

Gilead Sciences is seeking a dedicated and adaptable Remote Call Center Associate to join our team in Geneva, Kanton Genf. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in the pharmaceutical industry.

Responsibilities: - Handle inbound and outbound calls from patients, healthcare providers, and other stakeholders - Provide information and support on Gilead Sciences products, services, and programs - Collect and document relevant data accurately and efficiently - Adhere to company guidelines and regulations while interacting with callers - Collaborate with internal teams to address customer needs and resolve issues effectively - Participate in ongoing training and professional development to enhance product knowledge and communication skills - Manage projects and tasks assigned by team leaders or supervisors

Requirements: - Strong communication skills, both verbal and written - Ability to adapt to a fast-paced and dynamic work environment - Excellent project management skills with a focus on details - Comfortable using technology and various communication tools - High school diploma or equivalent - Fluency in multiple languages is a plus

Benefits: - Travel opportunities for training and conferences - Paid overtime for extra hours worked - Continuous training and professional development programs - Opportunities to align work with a greater purpose and contribute to a meaningful mission

Equal Opportunity Statement: Gilead Sciences is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to apply: 2024-06-12

Join Gilead Sciences as a Remote Call Center Associate and embark on a rewarding career in the pharmaceutical industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.