Remote Call Center Specialist

Job Description:

Plains GP Holdings is seeking a Remote Call Center Specialist to join our team in Basel, Kanton Basel Landschaft, CH. This part-time entry-level position is perfect for individuals who are looking to kickstart their career in customer service and gain valuable experience in a fast-paced environment.

Responsibilities: 1. Handle inbound and outbound calls from customers to provide information, answer questions, and resolve any issues. 2. Maintain a high level of professionalism and customer service at all times. 3. Input and update customer information accurately in the database. 4. Collaborate with team members to ensure a seamless customer experience. 5. Follow company policies and procedures to achieve performance goals. 6. Adapt to changing priorities and handle multiple tasks efficiently. 7. Provide feedback to improve processes and enhance customer satisfaction.

Requirements: 1. No prior experience required; training will be provided. 2. Excellent communication skills and the ability to empathize with customers. 3. Strong attention to detail and problem-solving skills. 4. Ability to work independently and as part of a team. 5. Resilient and dedicated to delivering exceptional customer service. 6. Emotional intelligence and the ability to manage challenging situations with professionalism. 7. High school diploma or equivalent.

Benefits: 1. Life insurance to protect you and your loved ones. 2. Retirement plan to secure your future. 3. Dental insurance to take care of your oral health.

Working Environment: At Plains GP Holdings, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. You will have the opportunity to grow and develop your skills in a supportive and inclusive environment.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Plains GP Holdings is an equal opportunity employer and is committed to building a diverse workforce. We welcome and encourage applications from all qualified individuals regardless of race, gender, sexual orientation, disability, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.