Chat Support Assistant

Job Description: Sysco is seeking a Chat Support Assistant to join our dynamic team in Basel, Kanton Basel Landschaft, CH. This part-time position at the Associate Level requires a minimum of 3 years of experience in a similar role. The ideal candidate will be resilient and resourceful, with a passion for innovation and research.

Responsibilities: - Provide chat support to customers, answering inquiries and resolving issues in a timely and professional manner - Research and troubleshoot customer concerns, escalating to the appropriate departments as needed - Maintain a high level of customer satisfaction by providing excellent service and building rapport with customers - Collaborate with other team members to improve processes and enhance the overall customer experience - Assist with various administrative tasks as assigned by the supervisor

Requirements: - Bachelor's degree in a related field preferred - 3+ years of experience in customer support or a similar role - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software applications

Benefits: Sysco offers a competitive benefits package, including a retirement plan, medical coverage, and company equipment. Employees also have the opportunity to work in a challenging and innovative environment that encourages bold thinking.

Equal Opportunity Statement: Sysco is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, or sexual orientation.

Deadline to apply: June 7, 2024

If you meet the qualifications and are excited about the opportunity to join our team, please submit your application by the deadline. We look forward to reviewing your application and potentially welcoming you to the Sysco family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.