Chat Support Associate - Work from home

Job Description:

Western Digital is seeking a Chat Support Associate to work from home in Lausanne, Vaud. This is a part-time, entry-level position with no years of experience required. As a Chat Support Associate, you will be responsible for providing timely and accurate customer support through online chat services.

Responsibilities: - Respond to customer inquiries and provide solutions through chat support - Troubleshoot technical issues and escalate as needed - Ensure customer satisfaction and retention through effective communication and problem-solving - Maintain a high level of professionalism and customer service at all times - Collaborate with team members to improve processes and customer experience - Stay up to date on product knowledge and industry trends

Requirements: - Resourceful and reliable individual who can work independently - Strong persuasion and communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in computer skills and technology - Excellent written communication skills - High school diploma or equivalent

Benefits: - Disability insurance - Employee discounts - Training and professional development opportunities

Working Environment: At Western Digital, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Chat Support Associate, you will have the opportunity to expand your skills and knowledge while helping customers with their inquiries.

Equal Opportunity Statement: Western Digital is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to Apply: June 28, 2024

If you meet the requirements and are interested in this exciting opportunity to work from home as a Chat Support Associate, we encourage you to apply before the deadline. Join our team at Western Digital and be part of a dynamic and innovative company in Lausanne, Vaud.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.