Chat Support Specialist

Job Description:

Mutual of Omaha Insurance is seeking a part-time Chat Support Specialist to join our team in Basel, Kanton Basel Landschaft, CH. This entry-level position requires no prior experience, making it an excellent opportunity for individuals looking to start their career in the insurance industry.

Responsibilities: 1. Provide chat support to customers inquiring about insurance products and services. 2. Respond to customer inquiries promptly and professionally. 3. Assist customers with policy information, claims, billing questions, and more. 4. Utilize resources to research and resolve customer issues efficiently. 5. Document customer interactions accurately in the system. 6. Collaborate with team members to ensure excellent customer service. 7. Stay up-to-date on insurance products and industry trends.

Requirements: 1. Hardworking and resourceful individual willing to learn and grow in a fast-paced environment. 2. Attention to detail and strong research skills to provide accurate and thorough information. 3. Excellent communication skills, both written and verbal. 4. Ability to multitask and prioritize tasks effectively. 5. Proficiency in computer skills and familiarity with customer service software. 6. High school diploma or equivalent.

Benefits: 1. Profit sharing opportunities. 2. Parental leave for eligible employees. 3. Paid overtime for additional hours worked.

Working Environment: At Mutual of Omaha Insurance, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to providing exceptional customer service while fostering a supportive and collaborative work environment.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Mutual of Omaha Insurance is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.