Client Relations Assistant

Frontier Communications is seeking a motivated and resilient individual to join our team as a Client Relations Assistant in Lausanne, Vaud, CH. This is a part-time, entry-level position suitable for individuals with 0 years of experience.

Responsibilities: - Provide exceptional customer service to clients through various communication channels, including phone, email, and in-person interactions - Assist clients with account inquiries, issue resolution, and product/service information - Maintain accurate and detailed client records in our database - Collaborate with team members to ensure client satisfaction and retention - Contribute to the development and implementation of client relations strategies - Handle client complaints and escalations in a timely and professional manner - Support the sales team with client onboarding and follow-up activities

Requirements: - Strong interpersonal skills and the ability to build rapport with clients - Excellent time management and organization abilities - Solid negotiation skills to address client needs effectively - Proficient in Microsoft Office applications and customer relationship management software - Ability to work autonomously and as part of a team - High school diploma or equivalent

Benefits: - Parental leave - Retirement plan - Profit sharing - Recognize and reward based on performance and merit

Equal Opportunity Statement: Frontier Communications is an equal opportunity employer and values diversity in the workplace. We are committed to creating a welcoming and inclusive environment for all employees, regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

If you possess the required skills and traits and are looking to start your career in client relations, we encourage you to apply by May 25, 2024. We look forward to reviewing your application and potentially welcoming you to our team at Frontier Communications.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.