Client Relations Associate - Work from home

Job Description: We are looking for a Client Relations Associate to join our team at Ford Motor in Geneva, Kanton Genf, CH. This position offers the flexibility of working from home on a part-time basis, perfect for those seeking a work-life balance. As an Associate level role, we require at least 2 years of relevant experience in client relations or a related field.

Responsibilities: - Manage client accounts and act as the main point of contact for any inquiries or issues - Build and maintain strong relationships with clients to ensure satisfaction and retention - Communicate with clients via phone, email, and virtual meetings to provide support and guidance - Collaborate with cross-functional teams to deliver exceptional service and meet client expectations - Analyze client feedback and suggest improvements to enhance the overall client experience - Stay up to date on industry trends and competitors to identify opportunities for growth

Requirements: - Adaptability and willingness to handle a variety of tasks in a fast-paced environment - Demonstrated hardworking attitude and dedication to delivering high-quality results - Strong teamwork skills to collaborate effectively with colleagues and clients - Excellent time management skills to prioritize tasks and meet deadlines - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field preferred

Benefits: - Retirement plan to help you secure your financial future - Remote work flexibility to accommodate your personal schedule - Disability insurance for peace of mind in case of unforeseen circumstances

Company Culture: At Ford Motor, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our diverse team brings a unique perspective to every project, driving innovation and success. Join us in shaping the future of mobility and making a difference in the world.

Equal Opportunity Statement: Ford Motor is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.