Client Relations Manager

Job Description:

As a Client Relations Manager at ABB Ltd in Lausanne, Vaud, CH, you will be responsible for managing and maintaining relationships with our clients, ensuring their needs are met and expectations are exceeded. This role requires a high level of professionalism, strong communication skills, creativity, and the ability to think on your feet. You will work closely with the sales team to identify new business opportunities and drive revenue growth by providing excellent customer service.

Responsibilities: 1. Build and maintain strong relationships with existing clients through regular communication and meetings. 2. Understand client needs and provide solutions that best fit their requirements. 3. Collaborate with the sales team to create tailored proposals for clients. 4. Follow up on leads and opportunities to secure new business. 5. Monitor client satisfaction and address any issues or concerns in a timely manner. 6. Provide feedback to the product development team based on client needs and market trends. 7. Attend industry events and conferences to network and promote the company's products and services. 8. Keep up-to-date on industry trends and best practices in client relations management. 9. Prepare regular reports on client activity, revenue, and retention.

Requirements: 1. 5 years of experience in client relations or a related field. 2. Confidence and resourcefulness in dealing with clients. 3. Strong communication skills, both written and verbal. 4. Creativity in finding solutions to client challenges. 5. Ability to work independently and as part of a team. 6. Bachelor's degree in business or a related field preferred.

Benefits: 1. Free accommodation for part-time employees. 2. Visa sponsorship for international applicants. 3. Training and professional development opportunities. 4. Health and wellness initiatives to promote employee well-being. Equal Opportunity Statement: ABB Ltd is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, age, sexual orientation, or any other characteristic protected by law. We value diversity and inclusion in our workforce and encourage all qualified individuals to apply.

Deadline to apply: 2024-06-12

Join our team at ABB Ltd and make a difference in client relations management! Apply now.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.