Client Relations Manager - Work from home

Job Description:

We are seeking a talented Client Relations Manager to join our team at Zimmer Biomet Holdings, a leading medical device company. This is a remote, part-time position based in Geneva, Kanton Genf, CH, with the opportunity for growth and advancement within the company. The ideal candidate will have a minimum of 8 years of experience in client relations and a proven track record of success in managing client relationships in a fast-paced environment.

Responsibilities: - Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty to our brand - Proactively reach out to clients to understand their needs and provide solutions to help them achieve their goals - Collaborate with internal teams to address client issues and ensure a seamless experience for clients - Analyze client feedback and data to identify trends and areas for improvement - Develop and implement strategies to increase client retention and revenue growth - Provide regular reporting to senior management on client performance and satisfaction metrics

Requirements: - Bachelor's degree in business, marketing, or related field - 8+ years of experience in client relations or account management - Proven track record of building and maintaining strong client relationships - Excellent communication and interpersonal skills - Resourceful and reliable with a strong attention to detail - Ability to work independently and as part of a team - Strong people management skills and ability to collaborate with cross-functional teams

Personality Traits: - Resourceful: Ability to find creative solutions to complex problems - Reliable: Dependable and able to deliver results consistently

Soft Skills: - Teamwork: Ability to work collaboratively with internal and external stakeholders - People Management: Strong leadership skills and ability to inspire and motivate team members

Benefits: - Joining Bonus - Travel opportunities - Paid Time Off (PTO)

Working Environment: At Zimmer Biomet Holdings, we encourage curiosity and questioning to fuel innovation and growth. Our remote work environment allows for flexibility and autonomy in getting work done while still fostering a strong sense of community among team members.

Deadline to Apply: 2024-05-11

Equal Opportunity Statement: Zimmer Biomet Holdings is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.