Client Relations Officer

Job Description: As a Client Relations Officer at Domtar, you will play a crucial role in building and maintaining strong relationships with our clients. Your responsibilities will include but not be limited to:

- Acting as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally - Developing and implementing strategies to enhance client satisfaction and retention - Collaborating with internal teams to ensure seamless communication and delivery of services - Keeping track of client feedback and suggesting improvements to better meet their needs - Conducting regular client meetings and presentations to update them on company products and services - Contributing to the development of marketing materials and campaigns targeted at clients - Ensuring all client information and interactions are accurately documented in the company's CRM system

Requirements: To be successful in this role, you must possess the following qualifications:

- At least 3 years of experience in a client-facing role - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Dedication to providing outstanding customer service - Energetic and enthusiastic attitude - Excellent time management skills - Proficient in presentation skills - Bachelor's degree in Business Administration or a related field

Benefits: Domtar values its employees and offers a range of benefits to support their well-being, including:

- Paid sick leave - Free food on select days - Paid Time Off (PTO) for vacations and personal days

Working Environment: At Domtar, we believe in empowering our employees to take ownership of their work and make impactful decisions. You will have the opportunity to grow and develop your skills in a supportive and collaborative work environment.

Equal Opportunity Statement: Domtar is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We welcome and encourage diversity in our workforce.

Deadline to Apply: Interested candidates are encouraged to apply by May 1, 2024, to be considered for this exciting opportunity as a Client Relations Officer at Domtar in Lausanne, Vaud, CH.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.