Client Relations Officer

Job Description:

Cognizant Technology Solutions is seeking a skilled and experienced Client Relations Officer to join our team in Basel, Switzerland. As a leading global technology company, we are looking for a dedicated individual who is hardworking, independent, and possesses exceptional communication skills to build and maintain strong relationships with our clients.

Responsibilities: - Act as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner - Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty - Collaborate with internal teams to deliver high-quality services and solutions to clients - Monitor client accounts and proactively identify opportunities for growth and expansion - Conduct regular meetings and presentations to update clients on project progress and discuss potential opportunities for further collaboration - Prepare and maintain accurate records of client interactions and transactions - Assist in the development of client retention strategies and initiatives - Stay informed about industry trends and market developments to provide clients with relevant insights and recommendations

Requirements: - Bachelor's degree in business administration, marketing, or a related field - Minimum of 4 years of experience in client relations or account management - Proven track record of successfully managing client relationships and achieving sales targets - Excellent communication, negotiation, and problem-solving skills - Strong organizational skills and attention to detail - Ability to work independently and collaboratively in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Fluency in English and German is required

Benefits: - Medical coverage - Company transportation - Vision insurance

Working Environment: At Cognizant Technology Solutions, we foster a diverse and inclusive working environment that promotes collaboration and innovation on a global scale. Our team is composed of talented individuals from different backgrounds and experiences, all working towards a common goal of delivering exceptional solutions to our clients.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Cognizant Technology Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.