Remote Client Relations Representative

Job Description:

Omnicom Group is looking for a part-time Remote Client Relations Representative to join our team in Lausanne, Vaud, CH. As an Associate-level position, we are seeking a candidate with at least 2 years of experience in client relations. The ideal candidate will be energetic, dedicated, possess emotional intelligence, and be able to bring innovation to their role.

Responsibilities: - Manage client relationships by serving as the main point of contact for all inquiries and requests - Provide exceptional customer service by addressing client needs in a timely and professional manner - Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty to the company - Collaborate with internal teams to effectively communicate client needs and ensure they are met - Monitor client accounts and provide regular updates on account status, progress, and any potential issues - Identify opportunities for upselling or cross-selling services to clients to enhance their experience and increase revenue - Utilize CRM software to record and track client interactions and information accurately

Requirements: - 2+ years of experience in client relations or a related field - Energetic and dedicated individual with strong communication and interpersonal skills - Ability to demonstrate emotional intelligence in dealing with clients and colleagues - Innovative thinker who can bring fresh ideas and solutions to the team - Excellent organizational skills and attention to detail - Proficiency in Microsoft Office and CRM software - Fluent in English and French (additional languages a plus)

Benefits: - Travel and spending expenses covered - Gym membership reimbursement - Dental insurance coverage

Working Environment: At Omnicom Group, we empower our employees to take ownership of their work and make impactful decisions. We value collaboration, creativity, and a positive work environment that fosters growth and development.

Deadline to apply: May 11, 2024

Equal Opportunity Statement: Omnicom Group is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.