Remote Client Relations Representative

Job Description:

ABM Industries is seeking a part-time Remote Client Relations Representative to join our team in Bern, Kanton Bern, CH. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations or a related field.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Collaborate with internal teams to deliver seamless service to clients - Manage client accounts and contracts, ensuring all details are accurate and up-to-date - Identify opportunities for upselling or cross-selling products and services to clients - Provide feedback to management on client needs and market trends - Monitor client satisfaction metrics and respond proactively to any issues that arise

Requirements: - Resilient and motivated individual who thrives in a fast-paced environment - Strong project management and negotiation skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proven track record of meeting and exceeding sales targets - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field preferred

Benefits: - Medical coverage for employees - Company transportation for work-related travel - Visa sponsorship for eligible candidates

Working Environment: At ABM Industries, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Remote Client Relations Representative, you will have the opportunity to develop your skills and grow within the company.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: ABM Industries is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.