Remote Client Service Assistant

Job Description:

Richemont is seeking a Remote Client Service Assistant to join our team in Geneva, Switzerland. As a part-time entry-level position, the Remote Client Service Assistant will play a crucial role in providing exceptional client service and support to our remote clients.

Responsibilities: - Communicate with clients via phone, email, and chat to address their inquiries and provide assistance - Process client orders, returns, and exchanges in a timely and efficient manner - Maintain accurate client records and information in our database - Assist in coordinating shipments and deliveries to clients - Collaborate with other team members to ensure client satisfaction and retention - Conduct market research and analysis to identify client needs and preferences - Assist in the development and implementation of client service strategies and initiatives - Provide support to the sales team in generating leads and closing sales

Requirements: - 1 year of experience in a client service or administrative role - Energetic and driven personality with a passion for delivering exceptional client service - Strong analytical and critical thinking skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business, Communications, or a related field is preferred

Benefits: - Life insurance - Free accommodation - Training & professional development opportunities

Working Environment: At Richemont, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to pushing boundaries and creating innovative solutions to meet our clients' needs.

Deadline to Apply: May 16, 2024

Equal Opportunity Statement: Richemont is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.