Remote Client Service Associate

Job Description:

We are seeking a dedicated and resilient Remote Client Service Associate to join our team at Owens & Minor in Geneva, Switzerland. As a part-time entry-level position, the Client Service Associate will play a crucial role in providing excellent customer service and support to our clients. The ideal candidate will have at least 1 year of experience in a customer service role, possess excellent attention to detail, and have strong persuasion skills.

Responsibilities: - Act as the primary point of contact for clients, responding to inquiries via phone, email, and chat in a timely and professional manner - Provide product information, pricing, and availability to clients - Process orders, returns, and exchanges accurately and efficiently - Collaborate with internal teams to resolve customer issues and ensure client satisfaction - Maintain and update client records in the CRM system - Work independently and efficiently in a remote setting - Meet or exceed performance targets and goals set by the company - Continuously improve customer service procedures and processes

Requirements: - 1 year of experience in a customer service role - Excellent communication and interpersonal skills - Strong attention to detail and organizational skills - Ability to work effectively in a fast-paced environment - Proficiency in Microsoft Office and CRM software - Bachelor's degree preferred but not required - Ability to work a flexible schedule, including evenings and weekends

Personality Traits: - Resilient - Dedicated

Soft Skills: - Attention to detail - Persuasion

Benefits: - Dental insurance - Paid overtime - Employee discounts

Working Environment: At Owens & Minor, we embrace diversity and create an inclusive culture that values and respects all perspectives. We are committed to promoting a positive work environment where every team member feels valued and supported.

Deadline to Apply: 2024-05-18

Equal Opportunity Statement: Owens & Minor is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. Owens & Minor complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.