Client Service Manager

Job Description:

Navistar International is currently seeking a passionate and resourceful Client Service Manager to join our team in Geneva, Kanton Genf, Switzerland. As a Client Service Manager, you will be responsible for managing relationships with our clients, ensuring their needs are met and providing exceptional customer service at all times.

Responsibilities: - Establish and maintain strong relationships with clients, acting as the main point of contact for all inquiries and requests - Develop a deep understanding of the client's business needs and provide customized solutions to meet their requirements - Coordinate with internal teams to ensure timely delivery of products and services to clients - Monitor client satisfaction and resolve any issues or concerns in a timely and professional manner - Identify opportunities for upselling and cross-selling additional products or services to clients - Prepare reports on client activity, including sales forecasts and customer feedback - Stay up to date on industry trends and competitor activities to ensure our services remain competitive

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 5 years of experience in a client-facing role - Excellent communication and interpersonal skills - Strong persuasion and negotiation skills - Ability to work well in a team and collaborate with others - Proven track record of meeting or exceeding sales targets - Experience in the transportation or automotive industry is a plus

Benefits: - Travel and spending expenses covered by the company - Paid sick leave and paid overtime opportunities - Opportunity to work in an environmentally responsible and sustainable working environment

Equal Opportunity Statement:

Navistar International is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.