Remote Client Service Representative

Job Description:

Discovery Communications is seeking a Remote Client Service Representative to join our team in Lausanne, Vaud, CH. This part-time position is perfect for someone who is driven, resilient, and eager to learn in an entry-level role.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Manage client inquiries and resolve any issues or concerns in a timely manner - Assist with account management tasks including updating client information and processing orders - Collaborate with internal teams to ensure client satisfaction and resolve any issues - Utilize critical thinking skills to assess client needs and provide personalized solutions - Assist with planning and execution of client events and meetings - Leverage data to inform decisions and drive strategic initiatives

Requirements: - Excellent written and verbal communication skills - Ability to work independently and prioritize tasks effectively - Strong attention to detail and organizational skills - Proficient in Microsoft Office suite and CRM software - Ability to work remotely and effectively collaborate with a virtual team - Previous customer service experience is a plus, but not required - Must be driven and resilient, with a passion for providing excellent customer service - Ability to think critically and problem-solve in fast-paced environments

Benefits: - Profit sharing opportunities - Relocation allowance for eligible candidates - Free food and snacks provided in the office

Working Environment: At Discovery Communications, we value data-driven decision-making and strategic thinking. The successful candidate will have the opportunity to leverage data to inform decisions and drive strategic initiatives that impact our clients and the business as a whole.

Deadline to Apply: Please submit your application by June 23, 2024.

Equal Opportunity Statement: Discovery Communications is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.