Client Support Assistant

Job Description:

U.S. Bancorp is currently seeking a part-time Client Support Assistant to join our team in Geneva, Kanton Genf, CH. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role. We are looking for someone who is resourceful and passionate about providing top-notch support to our clients.

Responsibilities: 1. Serve as the first point of contact for clients, answering inquiries and providing assistance via phone, email, and in person. 2. Assist clients with account management, transactions, and issue resolution. 3. Collaborate with other departments to ensure seamless communication and coordination of client requests. 4. Maintain accurate records of client interactions and transactions in our CRM system. 5. Identify opportunities for upselling and cross-selling our products and services to clients. 6. Conduct research and analysis to assist in problem-solving and decision-making. 7. Participate in team meetings and training sessions to stay up-to-date on company policies and procedures.

Requirements: 1. Bachelor's degree in Business Administration or related field preferred. 2. Proven experience in customer service or client support role. 3. Excellent communication and interpersonal skills. 4. Strong decision-making and critical thinking abilities. 5. Proficiency in Microsoft Office Suite and CRM systems. 6. Ability to multitask and prioritize in a fast-paced environment. 7. Must be detail-oriented and organized.

Benefits: - Joining Bonus - Profit sharing - Travel & spending expenses reimbursement

Working Environment: At U.S. Bancorp, we believe in fostering a creative and innovative environment where every team member can contribute their best. We encourage our employees to unleash their creativity and explore new ideas.

Equal Opportunity Statement: U.S. Bancorp is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

Deadline to apply: May 23, 2024

Join our team at U.S. Bancorp and take the next step in your career as a Client Support Assistant. Apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.