Client Support Associate

As a Client Support Associate at Colgate-Palmolive in Lausanne, Vaud, CH, you will play a vital role in supporting our clients and ensuring their needs are met. This part-time Associate Level position requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Providing top-notch support to clients via phone, email, and in-person meetings - Addressing client inquiries, issues, and complaints in a timely and professional manner - Collaborating with various teams within the company to ensure client satisfaction - Maintaining accurate records of client interactions and transactions - Identifying opportunities for process improvements and implementing solutions - Assisting in the onboarding of new clients and providing product training when necessary - Monitoring client satisfaction and gathering feedback to improve services - Working closely with sales and marketing teams to drive business growth

Requirements: - Confident and dedicated individual with excellent communication skills - Strong planning and decision-making abilities - Ability to work effectively in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or a related field (preferred) - Fluent in English, additional languages are a plus

Benefits: - Travel and spending expenses covered - Company equipment provided - Paid overtime opportunities

Working Environment: At Colgate-Palmolive, we encourage calculated risk-taking to drive innovation and progress. You will have the opportunity to work in a dynamic and supportive environment where your ideas and contributions are valued.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: Colgate-Palmolive is an equal opportunity employer and is committed to providing a workplace that is inclusive and diverse. We welcome applicants of all backgrounds and strive to create a supportive and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.