Client Support Manager

Job Description:

Rockwell Automation is seeking a Client Support Manager to join our team in Geneva, Switzerland. In this part-time role at the Associate Level, the Client Support Manager will be responsible for managing a portfolio of clients and providing exceptional customer service and support. This position requires a minimum of 5 years of experience in a similar role.

Responsibilities: - Manage client relationships and ensure customer satisfaction - Understand client needs and provide solutions to meet their requirements - Act as the main point of contact for all client inquiries and issues - Coordinate with internal teams to resolve client issues in a timely manner - Develop and implement strategic plans to improve client support processes - Monitor client feedback and make recommendations for improvement - Provide regular updates to senior management on client support metrics and performance

Requirements: - Resourceful and motivated individual with a strong sense of initiative - Excellent problem-solving skills and the ability to think strategically - Minimum of 5 years of experience in client support or a related field - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software

Benefits: - Company-provided equipment and transportation - Free food and beverage options - Opportunity to be part of a company that pioneers change and sets industry benchmarks

Equal Opportunity Statement: Rockwell Automation is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees.

Deadline to apply: April 26, 2024

If you meet the requirements and are passionate about providing exceptional client support, we encourage you to apply for the Client Support Manager position at Rockwell Automation in Geneva. Join us in shaping the future of automation technology!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.