Remote Client Support Officer

Job Description:

Kelly Services is seeking a dedicated and independent Remote Client Support Officer to join our team in Basel, Kanton Basel Landschaft, CH. As a part-time Associate Level role, this position requires a minimum of 4 years of experience in client support or related fields.

Responsibilities: 1. Provide remote support to clients through various communication channels, including phone, email, and chat. 2. Assist clients with troubleshooting technical issues and inquiries regarding products or services. 3. Maintain accurate records of client interactions and follow-up on any unresolved issues. 4. Collaborate with internal teams to ensure timely and effective resolution of client issues. 5. Conduct product demonstrations and presentations to clients as needed. 6. Utilize critical thinking skills to assess client needs and provide appropriate solutions. 7. Participate in ongoing training and professional development to stay updated on industry trends and best practices. 8. Build strong relationships with clients and act as a trusted advisor in their business operations.

Requirements: 1. Minimum of 4 years of experience in client support or a related field. 2. Strong communication skills and the ability to effectively communicate with clients of varying technical backgrounds. 3. Excellent presentation skills and the ability to convey complex information in a clear and concise manner. 4. Critical thinking and problem-solving abilities to address client issues and provide solutions. 5. Demonstrated ability to work independently and prioritize tasks in a fast-paced environment. 6. Flexibility to work remotely and adapt to changing work requirements. 7. Retirement plan benefits included. 8. Equal opportunity employer statement: Kelly Services is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

If you are a motivated individual with a passion for client support and a dedication to excellence, we encourage you to apply for the Remote Client Support Officer position at Kelly Services. Don't miss the opportunity to join a team that values your contributions and offers remote work flexibility, paid overtime, and a supportive working environment. Apply by the deadline of 2024-07-03 to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.