Remote Client Support Officer

Job Description:

We are looking for a motivated and driven Remote Client Support Officer to join our team at Hilton Worldwide Holdings. As a part-time Associate Level position, you will be responsible for providing excellent client support remotely from our location in Basel, Kanton Basel Landschaft, CH. The ideal candidate will have at least 2 years of experience in a similar role and possess strong presentation and leadership skills.

Responsibilities: - Communicate with clients via phone, email, and chat to provide support and answer any questions they may have - Develop a deep understanding of our products and services in order to effectively assist clients - Troubleshoot technical issues and provide solutions in a timely manner - Collaborate with other team members to ensure a seamless client experience - Maintain accurate records of client interactions and follow up as needed - Identify opportunities for improvement in our client support processes and suggest solutions

Requirements: - 2+ years of experience in a client support role - Excellent communication skills, both written and verbal - Strong presentation and leadership skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent required, Bachelor's degree preferred

Personality traits: motivated, driven

Soft skills: presentation, leadership

Benefits: - Travel opportunities - Medical coverage - Free food

Working environment: At Hilton Worldwide Holdings, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We believe in fostering a collaborative and supportive work environment where everyone has the opportunity to thrive.

Deadline to apply: 2024-07-05

Equal Opportunity Statement: Hilton Worldwide Holdings is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.