Client Support Representative

Job Description:

Tenet Healthcare in Geneva, Switzerland is seeking a dynamic and proactive Client Support Representative to join our team on a part-time basis. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role and possess a strong work ethic and passion for providing outstanding customer service.

Responsibilities: 1. Serve as the primary point of contact for clients, ensuring all inquiries and issues are addressed in a timely and professional manner. 2. Manage client accounts, including processing orders, resolving billing discrepancies, and providing product information. 3. Collaborate with internal teams to ensure client satisfaction and retention. 4. Analyze data and generate reports to track client performance and identify opportunities for improvement. 5. Assist in the development and implementation of client support processes and procedures. 6. Communicate effectively with clients and internal stakeholders to relay information and address concerns. 7. Stay up-to-date on industry trends and best practices to continually improve the client support experience.

Requirements: 1. 2+ years of experience in a client support or customer service role. 2. Excellent communication and interpersonal skills. 3. Strong decision-making abilities and the ability to manage multiple tasks simultaneously. 4. Hardworking and passionate about providing exceptional customer service. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office and CRM software. 7. Visa sponsorship available for qualified candidates.

Benefits: 1. Visa sponsorship for qualified candidates. 2. Paid overtime opportunities. 3. Paid Time Off (PTO) for part-time employees.

Working Environment: At Tenet Healthcare, we strive to create a harmonious workplace where collaboration and respect are at the forefront of everything we do. We value diversity and inclusion and are committed to providing a supportive and inclusive working environment for all employees.

Equal Opportunity Statement: Tenet Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Deadline to apply: May 2, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.