Remote Client Support Representative

Job Title: Remote Client Support Representative Company: Tissot SA Location: Geneva, Kanton Genf, CH Job Type: Part-time Seniority: Associate Level Years of Experience: 3

Position Summary: Tissot SA is seeking a passionate and independent Remote Client Support Representative to join our team. The primary responsibility of the Remote Client Support Representative is to provide exceptional customer service and technical support to our clients remotely. The ideal candidate will have a strong background in project management and time management, as well as excellent communication skills.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot technical issues and provide solutions to clients - Keep accurate records of client interactions and follow up on unresolved issues - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and industry trends - Provide feedback to the management team on ways to improve client support processes

Requirements: - 3 years of experience in customer service or technical support - Excellent communication skills, both written and verbal - Strong project management and time management skills - Passion for providing exceptional customer service - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required; Bachelor's degree preferred

Benefits: - Disability insurance - Company-provided equipment - Training and professional development opportunities

Working Environment: At Tissot SA, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Remote Client Support Representative, you will have the opportunity to grow and develop your skills in a supportive and dynamic work environment.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Tissot SA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.