Remote Client Support Representative

Job Description:

AES is seeking a part-time Remote Client Support Representative to join our team in Lausanne, Vaud, CH. This entry-level position is perfect for individuals looking to kick-start their career in the customer support industry. As a Remote Client Support Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Responsibilities: - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner - Assist clients with product-related questions and troubleshooting - Process orders, returns, and exchanges - Maintain accurate customer records and ensure data confidentiality - Collaborate with other team members to resolve customer issues effectively - Stay up-to-date on product knowledge and company policies - Provide feedback to the management team on customer trends and issues

Requirements: - No prior experience required, but a strong customer service mindset is essential - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks in a fast-paced environment - Resilient and motivated personality traits - Adaptability and planning skills - Proficiency in basic computer skills and Microsoft Office - High school diploma or equivalent

Benefits: - Disability insurance - Company transportation - Free food

Working Environment: At AES, we believe in giving back to the community through corporate social responsibility initiatives. Our team is dedicated to making a positive impact on society and the environment. Join us in creating a better world for future generations.

Deadline to apply: May 28, 2024

Equal Opportunity Statement: AES is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other characteristic protected by applicable law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.