Client Support Representative

Job Description:

SanDisk, a leading provider of flash memory storage solutions, is seeking a dedicated and reliable Client Support Representative to join our team in Bern, Kanton Bern, CH. This part-time, entry-level position is perfect for someone with at least 1 year of experience in customer service who possesses excellent communication skills and a passion for helping others.

Responsibilities: 1. Provide top-notch customer support to clients via phone, email, and chat. 2. Resolve client inquiries and issues in a timely and professional manner. 3. Collaborate with the sales team to ensure client satisfaction and retention. 4. Maintain accurate records of client interactions and transactions. 5. Assist in the onboarding process for new clients. 6. Identify opportunities to improve processes and enhance the client experience.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication and interpersonal skills. 3. Ability to work well in a team environment. 4. Strong problem-solving skills. 5. Proficiency in Microsoft Office suite. 6. Experience in a customer service role is preferred.

Personality Traits: Dedicated: Commitment to providing exceptional client support. Reliable: Consistent and dependable in meeting job responsibilities.

Soft Skills: Cooperation: Ability to work effectively with others to achieve common goals. Planning: Excellent organizational skills to prioritize tasks and manage time effectively.

Benefits: - Remote work flexibility - Paid Time Off (PTO) - Parental leave

Working Environment: At SanDisk, we strive to spark creativity and motivation in an environment that inspires greatness. Our team members are encouraged to think outside the box and contribute their unique perspectives to drive innovation.

Deadline to Apply: 2024-07-04

EQUAL OPPORTUNITY STATEMENT: SanDisk is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.