Remote Client Support Representative

Job Description:

We are looking for a Remote Client Support Representative to join our team at HP in Zurich, CH. As a part-time Associate Level position, you will be responsible for providing top-notch customer service and technical support to our clients remotely.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot technical issues and provide solutions to clients - Proactively follow up with clients to ensure their issues have been resolved satisfactorily - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to escalate and resolve complex client issues - Provide feedback to the product development team based on client feedback and experience

Requirements: - 3 years of experience in customer service or technical support roles - Hardworking and reliable nature - Strong negotiation and planning skills - Excellent communication skills - Ability to work independently and prioritize tasks effectively

Benefits: - Paid sick leave - Gym membership - Training and professional development opportunities

Working Environment: At HP, we encourage curiosity and questioning to fuel innovation and growth. We value diversity and inclusivity in our team and strive to create a supportive and collaborative work environment.

Deadline to apply: July 5, 2024

Equal Opportunity Statement: HP is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.