Remote Client Support Representative

Job Description:

We are seeking a passionate and confident Remote Client Support Representative to join our team at Bristol-Myers Squibb. As an entry-level position, this role will provide valuable experience and serve as a crucial point of contact for our clients. This is a part-time role, with the potential for growth within the company.

Responsibilities: - Act as a primary point of contact for clients, providing excellent customer service via phone, email, and chat - Assist clients with any inquiries, issues, or technical difficulties they may encounter - Troubleshoot problems and provide creative solutions to ensure client satisfaction - Collaborate with other team members to resolve client issues in a timely and efficient manner - Maintain accurate records of client interactions and follow up as needed - Stay up-to-date on company products and services to effectively assist clients - Provide feedback to internal teams on areas for improvement in the client experience

Requirements: - 1 year of experience in customer service or a related field - Confident and passionate about providing exceptional service to clients - Strong problem-solving skills and ability to think creatively - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency with computer systems and software applications - High school diploma or equivalent

Benefits: - Retirement plan - Gym membership - Dental insurance

Equal Opportunity Statement: Bristol-Myers Squibb is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

If you meet the requirements and are excited about the opportunity to join our team as a Remote Client Support Representative, we encourage you to apply by the deadline on July 14, 2024. We look forward to reviewing your application and potentially welcoming you to our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.