Remote Client Support Specialist

Job Description:

We are looking for a Remote Client Support Specialist to join our team at Nationwide. As a part-time position based in Basel, Kanton Basel Landschaft, CH, this role is perfect for an entry-level professional looking to gain valuable experience in the insurance industry.

Responsibilities: - Provide remote support to clients via phone, email, and online chat - Assist clients with inquiries about their insurance policies, claims, and general account information - Troubleshoot technical issues related to online account access and payment processing - Collaborate with other team members to ensure excellent customer service and accurate information delivery - Maintain accurate and detailed records of client interactions and resolutions - Provide feedback to management on client trends and areas for improvement

Requirements: - No prior experience required, but a willingness to learn and grow in a fast-paced environment - Independent and self-motivated with the ability to work remotely and manage time effectively - Strong decision-making skills and attention to detail to ensure accurate and efficient client support - Excellent communication skills, both written and verbal - Basic computer skills and proficiency in Microsoft Office suite - Ability to adapt to changing priorities and handle multiple tasks simultaneously

Benefits: - Paid sick leave - Remote work flexibility - Travel and spending expenses covered - Opportunities for growth and development within the company

Working Environment: At Nationwide, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe that every individual has a unique contribution to make, and we strive to provide a supportive and collaborative environment where everyone can thrive.

Equal Opportunity Statement: Nationwide is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: June 10, 2024

If you are a motivated and independent individual looking to kickstart your career in client support, we encourage you to apply for this exciting opportunity at Nationwide. Join us in providing exceptional service to our clients and making a difference in the insurance industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.