Client Support Specialist - Work from home

Job Description: As a Client Support Specialist at Hilton, you will be responsible for providing exceptional customer service and support to clients, ensuring their needs are met and issues are resolved in a timely and efficient manner. This position is a part-time, work from home opportunity based in Zurich, Kanton Zurich, CH.

Responsibilities: - Respond to client inquiries via email, phone, or chat in a professional and timely manner - Assist clients with troubleshooting technical issues and provide solutions - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to improve overall client experience - Meet and exceed performance goals for client satisfaction and resolution times - Stay up-to-date on Hilton products and services to best assist clients - Utilize strategic planning skills to anticipate client needs and provide proactive support

Requirements: - 1 year of experience in customer service or a related field - Confident and hardworking personality traits - Strong cooperation skills and the ability to work effectively in a team environment - Excellent communication skills, both written and verbal - Ability to prioritize and manage multiple tasks efficiently - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Company-provided equipment - Gym membership - Paid Time Off (PTO)

Working Environment: At Hilton, we prioritize quality in all aspects of our work, products, and services. As a Client Support Specialist, you will play a crucial role in upholding our commitment to excellence and customer satisfaction.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: May 6, 2024. Apply now to join our team of dedicated professionals at Hilton!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.