fr2,600 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
AES is seeking a motivated and energetic Remote Contact Center Officer to join our team in Geneva, Kanton Genf, CH. This part-time position at the Associate level requires at least 3 years of experience in a similar role.
Responsibilities: - Handle incoming and outgoing calls and emails from customers and clients - Provide excellent customer service and resolve inquiries or issues promptly - Conduct research and gather information to assist with customer inquiries - Make outbound calls to follow up on customer requests or issues - Update and maintain customer records and databases accurately - Collaborate with team members to ensure a seamless customer experience - Meet and exceed performance goals and targets set by management
Requirements: - Energetic and independent personality traits - Strong presentation skills and ability to communicate effectively - Experience in conducting research and gathering information - Ability to work effectively in a remote environment - Proficient in using CRM systems and other contact center software - Excellent time management and organizational skills - Ability to handle multiple tasks simultaneously and prioritize workload - Fluency in English (additional languages are a plus)
Benefits: - Paid overtime for any additional hours worked - Joining Bonus for new employees - Travel opportunities for training or team meetings
Working Environment: At AES, we value innovation and progress. We encourage calculated risk-taking in our employees to drive creativity and success in our industry.
Equal Opportunity Statement: AES is an equal opportunity employer and does not discriminate based on race, gender, age, religion, sexual orientation, or any other protected status. We welcome all qualified candidates to apply for this position.
Deadline to Apply: May 1, 2024
If you meet the requirements and are interested in this exciting opportunity, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team at AES.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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